BSB Business Services Release 3 now available

The Business Services Training Package (Release 3.0) is now available for purchase. There have been changes to qualifications and to individual units.


  • BSB42518 Certificate IV in Small Business Management 
  • BSB42618 Certificate IV in New Small Business 
  • BSB50618 Diploma of Human Resources Management 
  • BSB51918 Diploma of Leadership and Management 

Units of competency  

  • BSBFIA412 Report on Financial Activity 
  • BSBITA411 Design and develop relational databases 
  • BSBITB511 Establish and maintain a network of digital devices 
  • BSBITS411 Maintain and implement digital technology 
  • BSBITU111 Operate a personal digital device 
  • BSBITU112 Develop keyboard skills 
  • BSBITU211 Produce digital text documents 
  • BSBITU212 Create and use spreadsheets 
  • BSBITU213 Use digital technologies to communicate remotely 
  • BSBITU311 Use simple relational databases 
  • BSBITU312 Create electronic presentations 
  • BSBITU313 Design and produce digital text documents 
  • BSBITU314 Design and produce spreadsheets 
  • BSBITU315 Purchase goods and services online 
  • BSBITU422 Use digital technologies to collaborate in the workplace 
  • BSBLDR511 Develop and use emotional intelligence 
  • BSBLDR513 Communicate with influence 
  • BSBSMB420 Evaluate and develop small business operations 
  • BSBSMB421 Manage small business finances 
  • BSBSMB423 Create a digital technology plan for small business 
  • BSBWRK520 Manage employee relations

Latest Product News

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Business Services Release 3 now available

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Training and Logistics update

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New Fatigue Management units

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Financial Services updated to Release 3

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